Welcome to Joint Genesis. By accessing our website, purchasing our products, or using our services, you agree to comply with and be bound by the following Terms and Conditions. Please read these terms carefully before using our site or placing an order. If you do not agree to these terms, please do not use our website or purchase our products.
Use of Website and Products
Joint Genesis is committed to providing high-quality supplements designed to support joint health. Our website offers information about our products and allows you to place orders securely. All content provided on the site, including product descriptions, images, and promotional materials, is for informational purposes only and should not replace professional medical advice. Always consult your healthcare provider before starting any new supplement, especially if you have pre-existing medical conditions or are pregnant or nursing.
Order Processing and Payment
When you place an order on our website, you agree to provide accurate, complete, and current information about yourself. Joint Genesis uses trusted third-party payment processors to securely handle all payment transactions. We do not store your full credit or debit card information. Payments are processed with advanced encryption technology, complying with industry standards to protect your financial data. We reserve the right to cancel or refuse any order if fraud or unauthorized activity is suspected.
Shipping and Delivery
We strive to process and ship orders promptly. Delivery times may vary depending on your location and shipping method chosen. While we make every effort to ensure timely delivery, Joint Genesis is not responsible for delays caused by third-party carriers or unforeseen circumstances. Shipping costs, taxes, and duties may apply and are the responsibility of the customer.
Returns and Refunds
Joint Genesis offers a 180-day money-back guarantee on all purchases. If you are not satisfied with your order, you may request a refund within 180 days of purchase. To be eligible, products must be returned in their original packaging. Refunds are processed after we receive and inspect the returned items. Please note that shipping fees are non-refundable.
Privacy and Data Protection
Your privacy is extremely important to us. We collect personal information such as your name, contact details, billing and shipping addresses, and payment information solely to fulfill your orders and improve your experience. We use cookies and tracking technologies to enhance website functionality and analyze user behavior. We employ SSL encryption and other security measures to protect your data. Joint Genesis does not sell or share your personal information with third parties for marketing purposes without your consent.
User Responsibilities
By using our website, you agree to comply with all applicable laws and regulations. You also agree not to misuse the site by introducing harmful code, attempting unauthorized access, or interfering with site operations. Joint Genesis reserves the right to terminate or restrict access to users who violate these terms.
Third-Party Links and Services
Our website may contain links to third-party websites or services for your convenience. Joint Genesis does not control or endorse these external sites and is not responsible for their content or privacy practices. Accessing third-party sites is at your own risk.
Limitation of Liability
To the fullest extent permitted by law, Joint Genesis and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of our products or website. Our supplements are intended to support joint health and are not a substitute for professional medical treatment.
Children’s Use
Our products and website are intended for adults only. We do not knowingly collect personal information from children under 18 years of age. If we become aware of any such data, it will be promptly deleted.
Changes to Terms
Joint Genesis reserves the right to update or modify these Terms and Conditions at any time without prior notice. Changes will be posted on this page with an updated “Last Updated” date. It is your responsibility to review the terms regularly to stay informed about your rights and obligations.
Contact Information
If you have any questions, concerns, or feedback about these Terms and Conditions, please contact our customer support team:
Email: support@primeraofficial.com
Phone: 1-800-XXX-XXXX
Thank you for choosing Joint Genesis. We are committed to providing you with excellent products and services while respecting your rights and privacy.
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